What is PollBox?
The best way to improve is to ask your customer what should be changed. Unfortunately many companies underestimate the significance of customers feedback. Setting up standard contact forms does not seem to be an efficient means of communication with users as
they can never know whether their complains or recommendations have been heard.
PollBox is a new solution that makes company customer sure that all their suggestions are taken into consideration. It’s an up-to-date tool to gather productive feedback in order to improve company’s services or their software product and develop
communication with the customers. PollBox is a free platform where customer can express what they like or dislike about a company’s services and product. While some customer propose specific solutions on how to improve, others can vote for ideas they
like most thus moving such suggestions to the top of the list. Thereby a company can always see what the majority really lacks and wants to have changed.
PollBox does not only let users express their concerns but also provides the means for bilateral discussion. Company can give official responses on the suggested points informing the customers what ideas will be implemented in the nearest future and making
them believe that they are taken seriously.
You may find some similar services on the web; however unlike all the other competitors PollBox provides a feedback system that is absolutely free of charge and open source that means you can change it and implement it as you want.
Similar type of product and services
Click here to see similar type of product and services.
Click here to see the complete list of planned features in first beta release.
Note: This isn't a finished product. It has no install, it has no documentation. It is our code, exactly as we are using it.
Pollbox v1.0Beta will be release by July2011.
follow us on twitter : http://twitter.com/pollbox